Privacy Policy

Last updated: October 20, 2026

This Privacy Policy explains how PRO-1Connect, operated by SOUL TALK 1 LLC ("PRO-1Connect", "we", "us"), collects, uses and protects your information when you visit our website, book a call, chat with our AI assistant, call us, or receive text messages from us.

1. Information we collect

Information you give us: your name, email address, phone number, business industry, the plan you are interested in, and anything you write in our forms or chat.
Calls and chats: when you call our number or talk to our AI assistant, the conversation may be recorded and transcribed so we can book your appointment, answer your questions and improve our service.
Technical information: basic data your browser sends automatically, such as IP address, device type, browser and pages visited.

2. How we use your information

To schedule and confirm your strategy call and send you reminders.
To respond to your questions and follow up about our services.
To send you text messages, only if you have agreed to receive them (see Section 4).
To operate, secure and improve our website, AI assistants and automations.
To comply with legal obligations.

We do not sell your personal information.

3. How we share information

We share information only with service providers that help us run our business, for example our CRM and messaging platform, calendar, email delivery, AI voice and chat providers, hosting and payment processors. They may use your information only to provide services to us. We may also disclose information if required by law or to protect our rights.

4. Text messages (SMS)

If you check an SMS consent box on our booking form or our website chat, or otherwise opt in, you agree to receive appointment confirmations, reminders and follow-up text messages from PRO-1Connect at the number you provided. Message frequency varies. Message and data rates may apply.

Reply STOP at any time to stop receiving messages. You will get one final message confirming you have opted out.
Reply HELP for help, or contact us at [email protected] or +1 (475) 384-8494.
Consent to receive text messages is not a condition of purchase.
Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of data sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies

Our website may use cookies and similar technologies to keep the site working, remember your preferences and understand how visitors use it. You can block or delete cookies in your browser settings.

6. Data retention and security

We keep your information only as long as needed for the purposes above or as required by law. We use reasonable technical and organizational measures to protect it, but no method of transmission or storage is completely secure.

7. Your choices and rights

You may ask us to access, correct or delete your personal information, or to stop contacting you, by emailing [email protected]. You can unsubscribe from emails using the link in any email, and from text messages by replying STOP.

8. Children

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last changed.

10. Contact us

PRO-1Connect (SOUL TALK 1 LLC)
Email: [email protected]
Phone: +1 (475) 384-8494